> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.joinswift.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Retrieve support ticket events

> Retrieve support ticket events



## OpenAPI

````yaml get /events/support-tickets
openapi: 3.0.1
info:
  title: OpenAPI spec for Swift Customer Data Processing and Risk Score
  description: A specification for Swift's customer data processing and risk score APIs
  license:
    name: MIT
  version: 1.0.0
servers:
  - url: http://sandbox.mintlify.com
security:
  - bearerAuth: []
paths:
  /events/support-tickets:
    get:
      tags:
        - Support Activity
      summary: Retrieve support ticket events
      description: Retrieve support ticket events
      parameters:
        - name: status
          in: query
          description: Filter by ticket status
          schema:
            type: string
            enum:
              - open
              - closed
              - pending
      responses:
        '200':
          description: List of support ticket events
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SupportTicketEvent'
components:
  schemas:
    SupportTicketEvent:
      required:
        - ticketId
        - customerId
        - subject
        - status
        - timestamp
      type: object
      properties:
        ticketId:
          description: Unique identifier for the support ticket
          type: string
        customerId:
          description: ID of the customer who created the ticket
          type: string
        subject:
          description: Subject/title of the support ticket
          type: string
        description:
          description: Detailed description of the issue
          type: string
        status:
          description: Current status of the ticket
          type: string
          enum:
            - open
            - closed
            - pending
        priority:
          description: Priority level of the ticket
          type: string
          enum:
            - low
            - medium
            - high
            - urgent
        category:
          description: Category of the support issue
          type: string
        timestamp:
          description: When the ticket was created
          type: string
          format: date-time
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer

````