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POST
/
events
/
support-tickets
Log support ticket event
curl --request POST \
  --url http://sandbox.mintlify.com/events/support-tickets \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "ticketId": "<string>",
  "customerId": "<string>",
  "subject": "<string>",
  "status": "open",
  "timestamp": "2023-11-07T05:31:56Z",
  "description": "<string>",
  "priority": "low",
  "category": "<string>"
}
'
{
  "eventId": "<string>",
  "status": "success",
  "timestamp": "2023-11-07T05:31:56Z"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

Support ticket event details

​
ticketId
string
required

Unique identifier for the support ticket

​
customerId
string
required

ID of the customer who created the ticket

​
subject
string
required

Subject/title of the support ticket

​
status
enum<string>
required

Current status of the ticket

Available options:
open,
closed,
pending
​
timestamp
string<date-time>
required

When the ticket was created

​
description
string

Detailed description of the issue

​
priority
enum<string>

Priority level of the ticket

Available options:
low,
medium,
high,
urgent
​
category
string

Category of the support issue

Response

201 - application/json

Support ticket created and logged

​
eventId
string
required

Unique identifier for the logged event

​
status
enum<string>
required

Status of the event logging

Available options:
success,
failed
​
timestamp
string<date-time>

Time when the event was logged