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POST
Log support ticket event

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

Support ticket event details

ticketId
string
required

Unique identifier for the support ticket

customerId
string
required

ID of the customer who created the ticket

subject
string
required

Subject/title of the support ticket

status
enum<string>
required

Current status of the ticket

Available options:
open,
closed,
pending
timestamp
string<date-time>
required

When the ticket was created

description
string

Detailed description of the issue

priority
enum<string>

Priority level of the ticket

Available options:
low,
medium,
high,
urgent
category
string

Category of the support issue

Response

201 - application/json

Support ticket created and logged

eventId
string
required

Unique identifier for the logged event

status
enum<string>
required

Status of the event logging

Available options:
success,
failed
timestamp
string<date-time>

Time when the event was logged