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GET
/
events
/
support-tickets
Retrieve support ticket events
curl --request GET \
  --url http://sandbox.mintlify.com/events/support-tickets \
  --header 'Authorization: Bearer <token>'
[
  {
    "ticketId": "<string>",
    "customerId": "<string>",
    "subject": "<string>",
    "status": "open",
    "timestamp": "2023-11-07T05:31:56Z",
    "description": "<string>",
    "priority": "low",
    "category": "<string>"
  }
]

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

​
status
enum<string>

Filter by ticket status

Available options:
open,
closed,
pending

Response

200 - application/json

List of support ticket events

​
ticketId
string
required

Unique identifier for the support ticket

​
customerId
string
required

ID of the customer who created the ticket

​
subject
string
required

Subject/title of the support ticket

​
status
enum<string>
required

Current status of the ticket

Available options:
open,
closed,
pending
​
timestamp
string<date-time>
required

When the ticket was created

​
description
string

Detailed description of the issue

​
priority
enum<string>

Priority level of the ticket

Available options:
low,
medium,
high,
urgent
​
category
string

Category of the support issue